Hot Birds Privacy Policy
What Information We Collect
– We might collect:
Information you give us directly: This includes things like your name, email, phone number, address, and anything else you share when you create an account, order food, contact us, or sign up for texts.
Website information: We might collect details about how you use our website, like your computer’s address (IP address), your browser type, your operating system, where you came from to our site, which pages you looked at, and when you visited. We might use cookies and similar tools to do this.
Text message information: If you text us at 865-500-4270 or sign up for our text messages, we might collect your phone number, what you wrote in the messages, and when you sent them.
How We Use Your Information
– We might use your information to:
Provide and manage our services, like taking your orders, scheduling things, and helping you if you have questions.
Communicate with you, including replying to you, sending order updates, appointment reminders, instructions after a visit, lab results, and billing information via text and other ways.
Make your experience on our website more personal.
Understand how our website is used so we can make it better.
For marketing, if the law allows and you’ve agreed (we won’t share your text message sign-up with other companies for their marketing).
If the law requires it.
Who We Share Your Information With
– We might share your information with:
Service providers: Companies that help us with things like our website, processing payments, understanding our data, sending emails, and delivering text messages. These companies have to protect your information.
Legal authorities: If the law says we have to, we might share your information with police, government groups, or other legal bodies.
Business changes: If we sell our business or part of it, your information might be transferred to the new owners.
We will not share your text message sign-up with other companies for their own marketing.
– Text Message (SMS) Terms and Conditions
If you sign up for text messages from Hot Birds, you agree to get texts from us. These texts might be about scheduling, reminders, instructions after a visit, lab updates, and billing. How often we send texts might vary. Standard message and data rates may apply. To stop getting texts, reply with the word “STOP” to any message. If you need help, text “HELP” or visit our website at gethotbirds.com.
You can text Hot Birds at 865-500-4270 for information about our services. By texting us, you agree to get customer care messages from us. To stop, reply “STOP”. For help, reply “HELP”. Message and data rates may apply. How often we send texts might vary. You can see our privacy policy at gethotbirds.com and our Terms of Service at [Your Terms of Service Link].
Your Choices
– You can:
Unsubscribe from marketing emails by following the instructions in those emails.
Control cookies in your browser’s settings.
Stop text messages by replying “STOP” to any text you get from us. For help with texts, reply “HELP” or go to our website.
How We Keep Your Information Safe
We try to protect your information from unauthorized access, use, or sharing. However, no online method is completely secure.
Changes to This Policy
We might update this privacy policy sometimes. If we do, we’ll post the changes on our website and update the “Last Updated” date.
Last Updated: January 1, 2024
You can go back to the Hot Birds website here: gethotbirds.com.
You can see our Terms & Conditions here: https://www.gethotbirds.com/Hot Birds Terms of Service